• review rating 5  I called PNPM on Christmas Day with an urgent boiler problem. The team was very responsive, professional and polite - the issue was fixed quickly and fortunately they saved us from spending Christmas in a cold home with no warm water! Thanks again!

    thumb Yorick Duizendstraal
  • review rating 5  Great service and communication once again and we look forward to working with PNPM and Paresh again soon.

    thumb The 888 Crew
  • review rating 5  Helped me with underfloor heating issue - I am so lucky to have found them! Great customer service, so knowledgeable - can't recommend them highly enough.

    thumb Becky B
  • review rating 5  Having previously used PNPM to do a full system installation, including new heaters, storage tank, new boiler install, bathroom fit & kitchen appliance install and new piping throughout the home, I called upon them again to service our boiler this winter. Pareshs engineers were punctual, they called 15 mins before arriving and methodically explained the work they work going to carry out, serviced the boiler, drained the radiotors and also treated them. They ensured everything was fine and more importantly assured us the system was in perfect order for the winter and made a few adjustments. More importantly then that the engineers completely cleaned up and washed down the working areas leaving our home spotless. Highly recommend this company for all your plumbing needs.

    thumb Amit Halai
  • review rating 5  Professional, friendly, genuine and fantastic business. The quality of workmanship was very impressive. The engineers are patient and willing to take time and care to explain to a novice like me, what is needed and they provide the best realistic solution for me. I couldn't ask for me. Great set up.

    thumb Roy Chambers
  • review rating 5  We had a problem with our boiler and complex heating system that other plumbers refused to touch. Paresh took it on, and fixed it very quickly. The visit was swift and easy, and he was very sensitive to our shielding requirements.

    thumb Michael Quicke
  • review rating 5  Paresh is unusual for a London tradesman -- he comes when he says he will come, he charges what he says he will charge, and the workmanship is always first class. I cannot recommend him highly enough. -- James Robertson

    thumb James Robertson

Customer Feedback

We believe in complete customer satisfaction. Our business has grown rapidly due to our excellent customer service. We excel where most other companies fail and ensure that every customer has the best experience with us as possible.
We believe that word mouth of still and always will be the most effective way of winning more customers, which is why we have implemented a customer feedback system.
We give every customer an opportunity to broadcast their opinion on how we perform and can be rated on our:





We have no control of what people get to post if someone has something negative to say about us, then they’re able to. However so far our feedback that we have received is second to none. We have copied some examples below, but if you wish to see a live view of our feedback as it happens, then you can by clicking on the links below:-



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85 Great Portland Street